The Gold Mine Trilogy Study Guide
A way for teams to improve their lean practice together through reflection on the Ballé novel trilogy: The Gold Mine, The Lean Manager and Lead with Respect
Security policy (edit with Customer reassurance module)
Delivery policy (edit with Customer reassurance module)
Return policy (edit with Customer reassurance module)
Tom Ehrenfeld and Michael Ballé
Foreword by John Shook.
We offer this companion guide to help you and your team members explore together the novels and their lean principles, tools, and insights to more deeply understand and adopt kaizen spirit into your daily work. Lean is very much a journey of learning-we hope this guide helps you navigate yours.
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- Year of publication
- Lean Enterprise Academy
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