The lean Playbook
Build a Lean organization yourself
Security policy (edit with Customer reassurance module)
Delivery policy (edit with Customer reassurance module)
Return policy (edit with Customer reassurance module)
Antonio Medina, Daniel Santiago, Antonio J. Rodríguez & Iván Martín
Foreword by Antonio Crespo
Finally exposed: the Lean philosophy and how to implement Lean tools in your organisation. But be warned! This book contains explicit improvement results in organisations just like yours.
The Lean Playbook will show you the way to delight your clients with a more efficient organisation. Do more with less. Even if you are not in the management of your company, or if you are a freelancer, you will be able to use lessons in this book on your daily activities.
We've made it the key point of this book to explain every concept with a real world case of Lean implementations and/or Lean tools usage. It is the best way to get to the point and empowers you to repeat the activity in your organisation. All the situations included here are based on our real experiences in more than 60 Lean implementation projects in large and multinational corporations.
- Number of pages
- Year of publication
- Kerunet Relationship Management, S.L.