Improving product quality avoiding defects
Security policy (edit with Customer reassurance module)
Delivery policy (edit with Customer reassurance module)
Return policy (edit with Customer reassurance module)
Edited by Nikkan Kogyo Shimbun, Ltd./Factory Magazine
With a summary of Hiroyuki Hirano, Chairman of the Board, JIT Management Laboratory Company, Ltd.
Foreword by Norman Bodek Founder, Productivity, Inc.
Many things can go wrong in a work environment. Every day there are opportunities to make mistakes that will result in defects. Defects are wasteful and, if not discovered, frustrate customer expectations about quality. Behind POKA-YOKE is the conviction that it is not acceptable to produce even a small number of defective items. During more than 200 visits to Japanese factories, Productivity has witnessed the impact of simple poka-yoke mechanisms installed by the workers themselves to avoid the occurrence of defects. In this book, 240 poka-yoke examples will awaken your imagination to plan and implement error prevention systems.
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- Productivity Press