Lean Hospitals 2nd Edition
Improving Quality, Patient Safety, and Employee Engagement
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Shingo Research and Professional Publication Award recipient
Building on the success of the Shingo Prize-Winning first edition, Lean Hospitals explains how to use a lean management system to improve safety, quality, access, and morale while reducing costs. Lean healthcare expert Mark Graban examines the challenges facing today's health systems, including rising costs, falling reimbursement rates, employee retention, and patient safety.
The second edition of this international bestseller begins with an overview of lean methods. It explains how practices such as value-stream mapping and process observation can help reduce wasted motion for caregivers, prevent delays for patients, and improve the long-term health of your organization.
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