

Security policy (edit with Customer reassurance module)
Delivery policy (edit with Customer reassurance module)
Return policy (edit with Customer reassurance module)
August Casanovas and Lluís Cuatrecasas
Integral Logistics is a horizontal strategic function that encompasses all the operations of the supply chain between clients and suppliers with the aim of providing competitive advantages (Why do clients buy from us and not from the competition?).
Since the introduction of the Lean Management approach in companies, derived from Toyota systems, the design and management of processes have been revolutionized, not only for manufacturing (Lean Manufacturing) but for all the different operations of the supply chain, constituting the concept of Lean Supply Chain Management. This explains the interest of techniques such as: Lean Distribution, Lean Buying / Supplying / Procurement, Lean Planning ...
Among the main topics that are developed in this book include:
Data sheet
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